Code of Practice

Colorflair Blindmakers are members of The British Blinds and Shutters Association and the Southampton and Fareham Chamber of Trade and Commerce.

Colorflair Blindmakers Ltd conform to the BBSA Code of Practice. The BBSA Code of Practice was established in order to give consumers the secure knowledge that by using the services of a BBSA Member they will receive quality products, expert fitting and a full back-up service.

All applicants for membership are thoroughly vetted and are subject to a detailed inspection of their premises. Observance of the Code of Practice is a condition of membership of the Association.

Any complaints should be directed, in the first instance, to the member involved and shall be dealt with promptly and courteously If the customer is not satisfied with the outcome of the complaint the matter may then be referred to the British Blind and Shutter Association, and an independent inspection of the installation will be arranged. If necessary, the Association will set up a review body to consider the complaint, whose decision shall be final. Any member may be subject to the Association's disciplinary procedures if found in breach of the Code of Practice.

Copies of the full Code of Practice may be obtained by contacting the Association Secretary in writing.